rajabaja Terms and Conditions

1. Introduction and Consent

These terms and conditions ("Terms") apply to the rajabaja platform and all its associated services. By creating an account or using the services on rajabaja, you confirm that you have fully read, understood and accepted these Terms.

rajabaja is an online entertainment platform offering casino games, sports betting, slots and live gaming services. rajabaja is committed to ensuring a safe, fair and transparent experience for all users of this platform.

If you disagree with any part of these terms, please refrain from using any rajabaja services. For any questions, contact our 24/7 live chat support.

2. Account Registration

Creating a valid account is required to use services on rajabaja. You must provide accurate and complete information at the time of account registration.

2.1 Registration Terms

• Each person may create only one account. Creating multiple accounts may result in all accounts being cancelled.
• The name, phone number and identity document information provided at registration must be accurate.
• It is your responsibility to keep your account login details (username and password) confidential.
• Allowing a third party to use your account is strictly prohibited.
• If you suspect a security breach on your account, notify rajabaja support immediately.

2.2 Identity Verification

rajabaja reserves the right to verify the identity and information of any account holder at any time. You may be asked to submit a national identity card, passport or other proof of identity if required. Withdrawals may be held until identity verification is complete.

3. Age Verification

rajabaja is operated for users aged 21 and above only. Use of this platform by minors is strictly prohibited.

At the time of registration you confirm that you are at least 21 years of age. rajabaja may request official documentation for age verification at any time. Providing false information about your age will result in immediate account closure and deposited funds will not be returned.

4. Deposits and Withdrawals

rajabaja supports the most popular mobile banking methods in Bangladesh. All financial transactions are processed securely and quickly.

4.1 Deposit Rules

• Minimum deposit amount: ৳300 (per method).
• Accepted methods: bKash, Nagad, Rocket.
• Deposited funds are generally credited to the account instantly.
• Depositing using another person's payment account is prohibited — use only an account registered in your own name.
• Use the correct reference number when making a deposit. rajabaja will not be responsible for delays caused by incorrect information.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• Account verification must be completed before withdrawals can be made.
• Withdrawal amounts will only be sent to your own mobile banking account.
• Withdrawals may not be possible if active bonus wagering requirements have not been met.

5. Bonuses and Promotions

rajabaja offers various types of bonuses and promotional offers. These offers apply under specific conditions.

5.1 Welcome Bonus

• 100% bonus on the first deposit at rajabaja, up to a maximum of ৳5,000.
• Example: deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000.
• Example: deposit ৳12,000 and receive a maximum ৳5,000 bonus — total balance ৳17,000.
• Wagering requirement: the bonus amount must be wagered 10 times before withdrawal.
• Each eligible user will receive the welcome bonus one time only.

5.2 General Bonus Terms

• Bonuses may only be used for gaming on the rajabaja platform.
• Bonus funds cannot be withdrawn directly — funds earned after meeting wagering requirements will be eligible for withdrawal.
• rajabaja reserves the right to change or cancel any bonus offer — notice will be provided before changes take effect.
• If bonus misuse or fraud is detected, the bonus and any associated winnings will be cancelled.

5.3 VIP Program

The rajabaja VIP program has 5 tiers. By playing regularly you can advance to higher tiers and enjoy greater weekly cashback:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.5% weekly cashback.
• Gold — up to 0.7% weekly cashback.
• Platinum — up to 1.0% weekly cashback.
• Diamond — up to 1.2% weekly cashback.

Cashback is automatically credited to the account at a set time each week. Contact live chat for full details on VIP benefits.

6. Prohibited Activities

The following activities are strictly prohibited in order to ensure the fair operation of the rajabaja platform and to protect the interests of all users:

6.1 Fraud and Deception

• Attempting to gain bonuses or benefits by creating multiple accounts.
• Creating or operating an account using another person's identity.
• Attempting to hack, manipulate or technically interfere with the gaming software in any way.
• Playing games using bots, automated scripts or artificial intelligence.

6.2 Financial Crimes

• Money laundering or conducting illegal financial activities.
• Using stolen or unauthorised payment methods.
• Credit card or mobile banking chargeback fraud.

6.3 Collusion and Unethical Conduct

• Playing in secret collusion with other players in live games.
• Harassing, intimidating or using abusive language toward other users.
• Attempting to deceive or mislead rajabaja staff.

7. Account Suspension and Closure

rajabaja reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms.
• Providing false or incomplete information.
• Fraudulent or suspicious financial activity.
• Use of the account by a minor.
• Due to regulatory or legal obligations.

Users may also request the closure of their account at any time. In this case, any valid withdrawable balance remaining will be returned.

8. Privacy and Security

rajabaja places the highest importance on the privacy of users' personal information. To learn more about our data protection policy, please read the Privacy Policy page.

• All personal and financial information is protected by SSL encryption technology.
• Your information is not sold or transferred to third parties.
• Necessary information may be processed for the purposes of identity verification and fraud prevention.
• Use a strong password for your account security and do not share it with anyone.

9. Responsible Gaming

rajabaja places the highest priority on responsible gaming. We believe gaming is an entertainment activity — it should never be the cause of financial hardship or personal problems.

• Only spend money that you can afford to lose.
• Never consider gaming as a source of income.
• Play within a set time limit and budget.
• Avoid gaming when under stress or in a negative state of mind.

If you feel that you or someone you know is affected by problem gaming, please use the tools described on our Responsible Gaming page or contact live chat. rajabaja offers self-exclusion, deposit limit setting and break features.

10. Limitation of Liability

rajabaja accepts no liability in the following circumstances:

• Loss caused by the user's own negligence or intentional error.
• Delays or losses caused by the failure of third-party services (mobile banking, internet connection).
• Service disruption due to technical faults or maintenance.
• Unforeseen external events (natural disasters, government decisions, etc.).

Gaming results are entirely determined by a certified Random Number Generator (RNG). rajabaja does not predetermine or alter the outcome of any game.

11. Changes & Amendments

rajabaja reserves the right to change or amend these terms and conditions at any time. In the case of significant changes, users will be notified in advance via a notice in their account or by email.

Continuing to use the platform after changes take effect will be considered acceptance of the amended terms and conditions. If you do not agree after an amendment, please request that your account be closed.

12. Contact

If you have any questions or feedback regarding these terms and conditions, please contact our support team:

• Live Chat: 24/7 live chat support (in Bengali) — chat directly from any page of the rajabaja website.
• Email: [email protected]

Our support team is active around the clock according to Bangladesh Standard Time (BST, UTC+6). We are always ready to assist with anything related to your account, payments, or gaming.

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By using the rajabaja platform, you will be considered to have read, understood, and accepted these complete terms and conditions. Please also read the relevant pages: Privacy Policy and Responsible Gaming.