rajabaja Privacy Policy
How important your personal information is to us and how we keep it secure — rajabaja's complete privacy policy is described in detail here.
1. Introduction and Scope of Policy
rajabaja ("we", "our", or "platform") operates a reliable online entertainment platform for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, disclose, and protect your personal information.
By accessing the rajabaja.lat website or registering an account, you are considered to have given your consent to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.
This policy applies to our website, mobile interface, and all related services. We reserve the right to change this policy at any time, and any significant changes will be communicated to you through the website.
This Privacy Policy is effective according to Bangladesh Standard Time (BST, UTC+6). For any questions, please contact our 24/7 live chat support.
2. What Information We Collect
rajabaja may collect the following types of information from you. We only collect information that is necessary to provide our services.
2.1 Information You Provide Directly
When you contact us directly or create an account, we may collect the following information:
- Full name and date of birth (for age verification — services are provided to those aged 21 and above only)
- Email address and contact information
- Username and password (stored in encrypted form)
- Payment-related information — bKash, Nagad, or Rocket account numbers (for processing transactions)
- Documents required for identity verification (if applicable)
- Information provided when contacting our support team
2.2 Automatically Collected Information
When you use our website, some information may be collected automatically:
- IP address and device type
- Browser type and language preference
- Date and time of website access
- Pages visited and click patterns
- Information obtained from cookies and similar tracking technologies
- Session data and gaming activity logs
2.3 Payment Information
For financial transactions on our platform, we process payments through bKash, Nagad, and Rocket. All payment information is secured through SSL encryption. We never store your complete payment card or account details on our servers.
rajabaja always uses SSL/TLS encryption to keep all your financial information secure. Your payment information is not sold to any third party.
3. How Your Information Is Used
rajabaja uses your personal information for the following purposes. We will never use your information outside of the approved purposes under any circumstances.
3.1 Service Delivery and Operations
- For creating, verifying, and managing accounts
- For processing financial transactions including deposits and withdrawals
- For keeping records of gaming activity and betting history
- For providing bonuses, rewards, and VIP benefits
- For ensuring the security of your account
3.2 Customer Service and Communication
- For responding to your questions and complaints
- For sending important account-related notifications
- For providing technical support
- For sending promotional information subject to your consent
3.3 Security and Compliance
- For preventing fraud, money laundering, and illegal activity
- For age verification (to confirm 21 and above) and identity confirmation
- For enforcing responsible gaming policies
- For complying with applicable laws and regulations
3.4 Platform Development
- For measuring and improving the quality of our services
- For analyzing website performance
- For understanding user preferences in order to develop new games and features
- For identifying and resolving technical issues
4. Information Sharing with Third Parties
rajabaja does not sell your personal information or rent it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with certain trusted third-party service providers who carry out specific services on our behalf, such as payment processing (bKash, Nagad, Rocket), technical support, and security services. These partners receive only the information necessary for their specific work and are required to follow our privacy standards.
4.2 Legal Obligations
We may be legally required to disclose information in response to a court order, legal process, or valid request from a government authority. Before any such disclosure, we always endeavor to confirm that the request is legitimate and necessary.
4.3 Security Protection
Information may be shared with relevant authorities when needed to prevent fraud, stop money laundering, or investigate other illegal activity. This is done in the interest of protecting all our users.
We never sell your information to advertisers or marketing agencies. Your privacy is our highest priority.
5. Cookies and Tracking Technology
rajabaja uses cookies and similar tracking technologies to improve our website's performance and personalize your user experience.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the website. They save your login session, ensure security, and remember your preferences. Without these cookies, our services may not work properly.
5.2 Functional Cookies
These cookies remember your language preferences, device settings, and other customizations. They help make your browsing experience easier and more personalized.
5.3 Analytics Cookies
We use analytics cookies to analyze usage statistics for our website. This information is collected in aggregate form and is not used to identify you personally.
5.4 Cookie Controls
You can accept or reject most cookies by changing your browser settings. However, disabling essential cookies may cause some services to not work properly. Please refer to your browser's help section for managing cookie settings.
6. Data Security Measures
rajabaja takes industry-standard technical and organizational measures to protect your personal information. We believe data security is an ongoing process and we continuously improve our security measures.
- SSL/TLS encryption used for all data transmissions
- Passwords are always stored in hashed form — never in plain text
- Industry-standard encryption protocols for financial information
- Regular security audits and vulnerability assessments
- Access controls — only authorized staff can access personal information
- Automated alert systems for suspicious login attempts
- Regular system backups and disaster recovery planning
While we make every effort to protect your information, no method on the internet is 100% secure. We therefore ask you to use a strong password and never share your account information with anyone else.
7. Data Retention Period
We retain your personal information only for as long as it is necessary or legally required. The retention period depends on the type and purpose of the information:
7.1 Active Account Information
While your account is active, we retain your profile information, transaction history, and gaming activity records. This information is necessary for providing your services and managing your account.
7.2 After Account Closure
Even after your account is closed, certain information may be retained for a limited period due to legal obligations, dispute resolution, or fraud prevention needs. Once that period ends, the information is securely deleted.
7.3 Financial Transaction Records
Financial transaction records may be retained for an extended period to meet legal and regulatory requirements. These records are also used for dispute resolution when needed.
8. Your Rights and Controls
rajabaja believes that you should have full control over your own information. Your privacy-related rights are described in detail below:
Right to Access
You can request to know what information we hold about you.
Right to Correction
If your account contains incorrect or incomplete information, you can request that it be corrected.
Right to Deletion
In certain circumstances, you can request that your personal information be deleted.
Right to Object to Processing
You have the right to object to the processing of your information for certain purposes.
Right to Data Portability
You have the right to receive your information in a structured and readable format.
Right to Withdraw Consent
You have the right to withdraw your previously given consent at any time.
To exercise any of your rights, please contact our 24/7 live chat support or email us. We are obligated to respond to your request within the legally required timeframe.
9. Protection of Minors
rajabaja strictly does not provide services to those under 21 years of age. Our platform is for those aged 21 and above only ("for ages 21+"). We do not intentionally collect any personal information from minors.
We have age verification measures in place during the registration process. If we become aware that a user is under 21 years of age, their account will be immediately closed and their associated information will be deleted.
If a parent or guardian believes their child has registered on our platform, please contact our support team immediately.
10. Policy Changes and Updates
rajabaja reserves the right to change or update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:
- A prominent notice will be displayed on the website
- The "Last Updated" date at the top of the policy will be updated
- Registered users may be notified via email
If you continue using our platform after the changes, you will be considered to have given your consent to the updated policy. We therefore advise you to review this page regularly.
The current version of this Privacy Policy became effective in January 2026 and replaces all previous versions.
11. Contact & Complaints
If you have any questions, comments, or complaints about this Privacy Policy, or if you wish to exercise any of your privacy-related rights, please contact us. Our support team is available at all times according to Bangladesh Standard Time (BST).
Privacy-Related Contact
We generally respond to your request as quickly as possible after receiving it. For privacy-related requests, we may verify your identity, which is necessary to protect your own information.
You can also read our About Us page, Terms & Conditions, and Responsible Gaming Guidelines to learn more about our platform.